Case study · Insurance, Qatar

QIIC modernized its insurance operations with Azentio, reducing manual processes, strengthening regulatory compliance, and creating a more connected digital insurance ecosystem.

Impact

100%

Reduction in manual quotation processes

100%

Regulatory compliance with PII encryption & AML screening

65%

Reduction in paperless operational costs

Qatar Islamic Insurance Company (QIIC), established in 1995, is a pioneer in Shari'ah-compliant insurance. QIIC embarked on a major digital transformation to modernize its operations and meet evolving regulatory and customer expectations.

What's inside the case study

  • The operational challenges behind QIIC's transformation: what was holding back efficiency, governance, and the customer experience.
  • What changed when QIIC partnered with Azentio: the approach to bringing its insurance operations into a more connected digital environment.
  • The transformation in practice: how QIIC modernized key processes while addressing security, compliance, and evolving customer expectations.

What does it take to modernize an insurance operation without compromising what already works?

See how QIIC tackled fragmented operations, evolving compliance needs, and customer expectations with Azentio.

Read the full case study

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This upgrade has truly brought a digital revolution to QIIC. From enhanced operational efficiency to regulatory compliance and a better customer experience; everything’s in one place now.
Najeeb Haneefa
CIO, Qatar Islamic Insurance Company