Razorpay streamlined high-volume AML/KYC, cut manual effort, and built a scalable, audit-friendly compliance foundation with Azentio AMLOCK.
Highlights
- Millions of customer accounts protected
- Faster compliance turnaround from onboarding to alert resolution
- Lower manual effort through automation of routine tasks
- Sharper risk accuracy with centralized monitoring
- Unified platform replacing fragmented screening workflows
- Built to scale for peak volumes and rapid growth
Razorpay is an Indian fintech leader serving millions of businesses, from startups to large enterprises, across payments, payroll, banking and compliance on a unified platform.
Challenge
As Razorpay expanded, compliance operations needed to keep pace with growth and regulatory expectations:
- Stay aligned with evolving KYC and AML requirements without slowing the business
- Reduce manual dependencies that made it hard to link transactions to verified customer profiles
- Eliminate silos across screening and monitoring workflows
- Maintain fast, accurate risk detection during peak transaction periods
Solution
Azentio AMLOCK was implemented to streamline operations, improve speed, and set a strong base for long-term scalability:
- Purpose-built for regulatory alignment: Dynamic, audit-ready framework for evolving KYC/AML mandates
- Automation of manual workflows: Centralized screening and monitoring that connect transaction patterns to verified profiles for sharper anomaly detection
- Unified compliance platform: Consolidated AML functions for smoother handoffs and centralized oversight
- High-performance, scalable design: Accurate risk detection even at peak volumes, tailored to Razorpay’s rapid growth
Business impact
- Accelerated compliance turnaround: Real-time responsiveness from KYC verification to alert resolution, supporting faster onboarding and RBI-aligned timelines
- Operational cost savings: Automation cut routine manual work so teams could focus on higher-value risk management
- Improved risk accuracy: Centralized monitoring increased precision in threat detection and expedited issue resolution
- Future-ready compliance infrastructure: Scalable, audit-friendly foundation to support regulatory evolution with confidence
Customer voice
Partnering with Azentio has helped us elevate our compliance framework with greater agility and precision. AMLOCK has complemented our existing practices by enabling faster decision-making and scalable risk monitoring while staying aligned with regulatory expectations. It has been a collaborative and future-focused engagement.
-Viral Turakhia, Senior Vice President & Head of Risk, Razorpay
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