Digital precision with Azentio

Azentio’s Digital Solutions transform insurance operations through a powerful digital ecosystem that seamlessly connects agents, policyholders, and internal teams. Designed with automation, integration, and user-centric innovation at its core, our solutions deliver real-time access to critical data, optimize workflows, and equip stakeholders with intelligent tools for faster and smarter decision-making.

Seamless collaboration

Enhances communication between agents, policyholders, and teams, improving efficiency.

Faster decision-making

Real-time data access enables quicker responses and insights.

Future-proof growth

Scalable technology ensures long-term sustainability and adaptability.

Risk mitigation

Compliance features reduce regulatory risks and ensure adherence to standards.

Enhanced user satisfaction

Intuitive interfaces increase user adoption and engagement.

Products

Unified platforms for insurance operations 

The Agent Broker Portal is a dynamic digital platform tailored to overcome the inefficiencies agents and brokers face, such as delays in accessing real-time data, reliance on manual workflows, and difficulties managing multiple accounts. It offers a centralized hub where agents can effortlessly retrieve updated policy and claims information, generate accurate quotes, and track customer interactions. By integrating with CRM systems and simplifying complex processes, this portal enhances productivity, supports better decision-making, and fosters stronger customer relationships.

Provides instant updates on policies, claims, and quotes to ensure prompt customer responses.

Simplifies managing multiple customer accounts through an organized and intuitive dashboard.

Enables seamless tracking of leads and pipelines, enhancing sales performance and customer engagement.

Reduces manual tasks, freeing agents to focus on high-value activities like customer acquisition.

Adapts to the growth of agencies, supporting increasing workloads and business expansion.

Equips agents with tools to address queries effectively and build trust with clients.

Image

The Customer Portal tackles the challenges of limited access to policy details, high dependency on customer support, and opaque claims processes by providing policyholders with a 24/7 self-service platform. This intuitive portal empowers users to manage policies, make secure payments, and track claims in real time, reducing operational overhead for insurers while enhancing transparency and trust with customers.

Provides customers 24/7 access to manage policies and claims anytime, anywhere.

Streamlined submission and tracking reduce delays and improve satisfaction.

Enables seamless and safe premium payments through advanced gateways.

Clear information builds trust and enhances customer loyalty.

Minimizes routine queries, lowering operational costs.

Customer portal interface - digital solution

API Connect resolves integration complexities, data silos, and delayed operations by serving as an advanced integration hub for insurers. It leverages pre-built APIs and scalable architecture to connect internal systems, partners, and third-party applications, ensuring real-time data exchange for quicker decision-making and accelerated innovation.

Simplifies development and reduces costs for seamless partner integration.

Enhances agility and decision-making through instant data sharing.

Grows with your business needs to support future integrations.

Breaks down silos, enabling streamlined operations.

Quickly deploys new partnerships and innovations.

API connectivity digital solution

FTI Layers overcome the inefficiencies of fragmented financial systems, manual workflows, and compliance risks by automating financial transactions and workflows. This unified platform enhances transparency, speeds up operations, and ensures regulatory readiness, enabling insurers to handle finances with confidence and clarity.

Reduces manual errors and accelerates transaction processing.

Provides stakeholders with a clear view of all financial operations.

Simplifies audits and reporting with pre-built regulatory features.

Consolidates processes to eliminate data silos.

Automation ensures precise financial management.

FTI layered architecture

Trusted by industry leaders

Azentio trusted by industry leaders - al baraka
Azentio trusted by industry leaders - cbg
Azentio trusted by industry leaders - trustbank amanah
Azentio trusted by industry leaders - takaful ikhlas
Azentio trusted by industry leaders - sanlam
Quote symbol or testimonial marker

Work with us.
Your neighbours do.

We are extremely grateful to the Azentio team for their dedication and hard work in the successful launch of our FloodGuard product. Their commitment and ability to overcome challenges played a crucial role in this achievement. We look forward to continuing our partnership and achieving even greater success in the future.

user

Ashok Padmanabhan

IT Director, Al Fujairah National Insurance Co.

I am extremely satisfied with Azentio's exceptional expertise in deploying our core-insurance system. Their attention to detail, rigorous testing, and commitment to quality have delivered a stable and scalable solution. I confidently recommend Azentio to any insurance company seeking reliable and professional software development services.

user

Shimeles Giorgis

CEO,  Ethio Life and General Insurance

Working with Azentio on this project has been an incredible experience. Their professionalism and responsiveness have really stood out, making collaboration smooth, even when there were differences in opinion. The way they quickly adapted and stayed focused on the goal was impressive. Hopefully, this level of excellence continues in our ongoing work together, especially on critical projects. Huge thanks to the team for their dedication, we're looking forward to wrapping up the final stages on time!

Dunni Audu Oladokun

Dunni Audu Oladokun

Head of Technology and Digital Channels, Sanlam Insurance Group.

We extend our sincere gratitude to Azentio for their outstanding leadership during the critical phase of our medical suite implementation. Their guidance resulted in significant achievements, including resolving 51 critical issues and reducing outstanding tickets from 143 to just 7. The team's dedication and commitment were instrumental in enhancing our operational capabilities and improving client service. We value this partnership and look forward to their continued support as we work toward full system optimization.

Naresh Gokulsing

Country CEO, MUA Insurance

Swan Zambia successfully implemented Azentio’s Core Insurance Suite thereby enhancing its operational efficiency across all departments. The Suite streamlined processes, improved data accuracy, and provided a comprehensive view of operations. Its flexibility and scalability have supported our growth, and we are confident it will continue to drive success.

Jean François Cateaux

Chief Executive Officer, Swan General Insurance Zambia Limited

We are incredibly grateful for the exceptional program management and execution that have enabled the successful implementation of critical modules, including Medical Core, Medical Customer Portal, Motor Core, Motor Tele Sale Portal, Motor Broker Portal, and Motor Customer Portal. This transformation has been a monumental effort, and the team’s dedication and collaborative approach have been instrumental in driving progress. With timely interventions and continued support, we’ve seen remarkable improvements and are confident in achieving our remaining goals. We highly commend the team’s professionalism and commitment to delivering excellence under tight timelines.

Najeeb Haneefa

Director Information Technology, Qatar Islamic Insurance Group

The Azentio team demonstrated exceptional professionalism, deep understanding, and unwavering commitment throughout the project. Their support, collaborative approach, and strong project management ensured a smooth and timely implementation. We truly value the partnership and the positive transformation it has brought to our operations.

Surendranath Ancharaz (Kiran)

Senior Executive Officer, SICOM

Related products

Section divider background design

Awards and accolades

Inspiring excellence. View our accolades.

Insurance digital solutions framework - digital solution

Outstanding wealth management solution

Azentio software wins the outstanding wealth management solution award at global banktech awards 2023.

Visual UI component

Best anti-money laundering technology solution

Azentio software wins the best aml technology solution award at global banktech awards 2023.

Content frame illustration

Outstanding sme trade finance solution

Azentio software wins the outstanding sme trade finance solution award at global banktech awards 2023.

Insights

Explore our insights.

Find out more about the latest Azentio news, innovations, and market trends shaping our industry.

Azentio secures four wins at the IBSi Global FinTech Innovation Awards (GFIA) 2025

Awards & analyst reports

Azentio secures four wins at the IBSi Global FinTech Innovation Awards (GFIA) 2025

Read more
Greenworld and Faza Home accelerate digital transformation across retail, distribution and real estate operations with Azentio ERP

News & announcements

Greenworld and Faza Home accelerate digital transformation across retail, distribution and real estate operations with Azentio ERP

Read more
Azentio launches next-gen loan origination product to accelerate growth in retail, SME, and corporate lending.

News & announcements

Azentio launches next-gen loan origination product to accelerate growth in retail, SME, and corporate lending.

Read more
SICOM achieves operational  excellence with Azentio’s core  insurance solution

Case studies & testimonials

SICOM achieves operational excellence with Azentio’s core insurance solution

Read more
End-of-life Announcement for iMAL Digital 12.x and 13.x – Transitioning to the future

News & announcements

End-of-life Announcement for iMAL Digital 12.x and 13.x – Transitioning to the future

Read more
End-to-end digitization of the claim journey with cloud-powered automation

Brochures

End-to-end digitization of the claim journey with cloud-powered automation

Read more