End-of-Life Announcement for iMAL 12.x – Transitioning to the Future

Dear Valued Customers,

We extend our sincere gratitude for your trust and partnership. Your support has been instrumental in our journey, and we remain committed to delivering innovative solutions that drive your success.

This is to inform you that iMAL 12.x will reach its End of Life (EOL) on December 31, 2026. To ensure a seamless transition, we are committed to working closely with our customers on the upgrade process.

Why is this change happening?

As part of our continuous innovation, security, and performance improvements, we are shifting our focus to newer, more advanced versions of our products. The technology behind iMAL 12.x is now outdated, and continuing to maintain it would limit our ability to provide the best possible solutions.

How does this affect our customers?

• No Product Updates – After December 31, 2026, iMAL 12.x will no longer receive updates, security patches, or bug fixes. Using this version beyond this date may expose your systems to security and compliance risks.
• End of Support – Our support team will no longer be able to assist with issues related to iMAL 12.x after December 31, 2026.
• Expiry date of AMCs – The expiry date for all 12.x AMCs will be 31st December 2026.

What’s the recommended upgrade?

We encourage customers to transition to Azentio’s iMAL 14.7, the latest web-based, feature-rich solution designed to support digital transformation, enhance security, and offer cutting-edge Islamic banking products.

How can we assist you?

Account Managers will reach out to create a customized upgrade plan tailored to your business needs. We will work with you to develop a seamless transition strategy, ensuring minimal disruption to your daily operations.

What’s next?

We appreciate your cooperation and look forward to working with you on this next phase of innovation. Our commitment remains to deliver top-tier banking solutions with enhanced security, performance, and functionality.

If you have any questions or need further assistance, please reach out to your Account Manager.

🚀 Let’s upgrade to the future together!