December 2023 – In this interview published in the IBSi FinTech Journal (December 2023 issue), Krish Narayanaswami, Managing Director – Banking, Financial Services, and Insurance, of Azentio Software, expounds that the firm’s strong performance is a direct reflection of its wide-ranging BFSI product portfolio that comprises some of the leading offerings for Islamic banking, compliance, automation and Insurtech.

Excerpts from the interview:

What do you see as the biggest challenge facing the banking sector and how do you, as Azentio, help financial institutions address it?

Digital transformation remains a persistent and critical challenge for all financial institutions (FIs) with the ongoing shift towards digital banking, mobile apps, and online services. Azentio plays a pivotal role in helping FIs address the challenges of digital transformation. We have succeeded in this by adopting an API-first approach in our product strategy. The API-first approach offers the much-needed operational flexibility and serves as an accelerator for digital transformation.

What do you see as the main technology drivers for Azentio over the next couple of years?

Azentio’s raison d’être as a software solution provider is to create cloud-based digital technology solutions for FIs that seek to differentiate their customer experience, improve internal operational effectiveness, streamline processes, and enable seamless access to data across the enterprise. Our cloud-enabled solutions are pre-configured with key workflows, integrations, decisioning capabilities and analytics to automate processes across the customer lifecycle, enabling a rapid GTM.

Click here to read the complete interview in the IBSi FinTech Journal