Opportunities in digital lending: A deep dive with forrester and Azentio software

In this thought-provoking conversation, Oliwia Berdak, VP, Research Director, Forrester and L Guru, Senior VP, Banking & Capital Markets, Azentio Software explore how the digital lending ecosystem has evolved and how innovation has normalized some key features – accuracy, easy access to data, control transparency, reduced operational costs, speed, user-friendliness. Oliwia crisply highlights how Forrester views digital business in four different parts – digital experience, digital operations, digital ecosystems, and digital innovation and how this lens applies to digital lending.

Oliwia and Guru delve into how new business models have emerged in the digital lending landscape and how different regions and markets are reacting to the changes. Listen in to know how different facets of digital lending impact business models and in an industry gripped by incessant innovation, what is the possible end state of digital lending?