About Azentio:
Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™ (Universal Lending), AMLOCK™ (Anti-Money Laundering & Compliance software suite), PREMIA™ Astra (Core Insurance software), ORION™ (Enterprise Resource Planning software) and MFUND Plus™ (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners.
Azentio offers a comprehensive range of products – serving core operations to modern digital needs – for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution.
At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing to excellence - excellence in our products, our services, our ideas, and our people.
Job Title: Front office cum office Manager
Location: Dubai, UAE
Job Summary
We are seeking a highly organized and proactive Workplace Services Manager to oversee comprehensive workplace management and corporate real estate operations. The role is responsible for ensuring a safe, well-maintained, and efficient workplace environment while managing vendor relationships and strategic planning initiatives. This position requires strong analytical thinking, problem-solving skills, and the ability to operate in a dynamic, service-oriented environment.
Key Responsibilities
Workplace Management & Administration
- Oversee day-to-day workplace operations, ensuring smooth functioning of essential services including housekeeping, security, and office administration.
- Manage office supplies, seating allocation, and overall workplace requirements to enhance employee experience.
Maintenance & Infrastructure Oversight
- Coordinate and monitor routine maintenance, repairs, and inspections of building systems (HVAC, electrical, plumbing, fire & safety, etc.).
- Develop and implement preventive maintenance plans to ensure operational continuity and minimize service interruptions.
Vendor & Contract Management
- Manage relationships with external service providers including housekeeping, security, and maintenance vendors.
- Oversee contract renewals, negotiations, and performance evaluations to ensure service excellence.
Health, Safety & Compliance
- Ensure compliance with all health, safety, regulatory, and environmental standards within the workplace.
- Conduct periodic safety audits, risk assessments, and maintain emergency response plans and drills.
Space & Workplace Optimization
- Optimize workspace utilization, plan office layouts, and oversee fit-out, refurbishment, and relocation projects in collaboration with relevant teams.
Budgeting & Cost Management
- Prepare, monitor, and manage workplace operating budgets, ensuring cost-effectiveness without compromising service quality.
- Identify opportunities for cost savings and efficiency improvements across workplace operations.
Reporting & Stakeholder Communication
- Prepare workplace performance reports, maintenance schedules, and vendor performance updates.
- Act as the key liaison between internal stakeholders, leadership teams, and vendors for all workplace-related matters.
Skills & Competencies
- Strong analytical thinking and problem-solving capabilities.
- Customer-focused mindset with proven ability in stakeholder management.
- High attention to detail, strong organizational and multitasking skills.
- Proficiency in workplace management tools, vendor management platforms, and MS Office Suite (Excel, PowerPoint, Word).
- Background of hotel industry.
Key Requirements
- ·Bachelor’s degree in Business Administration, Facilities/Operations Management, or equivalent field (preferred).
- 4-8 years of experience in workplace management, corporate real estate, or facility operations, ideally in a corporate or multinational organization.
- Hands-on experience in vendor management, asset management, and workplace administration.
- Understanding of maintenance processes, safety norms, compliance requirements, and cost control practices.
- Proficiency in MS Office Suite (Excel, PowerPoint, Word) and familiarity with workplace management systems.
- Strong communication, interpersonal, and stakeholder-management skills.
- Excellent attention to detail, planning, coordination, and follow-through.
- Ability to multitask, prioritize, and work efficiently under pressure.
- High ownership, reliability, and discretion.
What we Aim for?
Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa. We will achieve this by:
- Providing world class software products, built on the latest technologies
- Providing best in class customer service, built on a deep understanding of our domains and local nuances
- Being an employer of choice, attracting high quality talent
- Achieving top quartile growth and margins.
Azentio Core Values:
- Customer centricity - Put customers at the center of everything
- Innovation - Keep looking for a better way
- Accountability - Own your work, end-to-end
- Results - Focus on outcomes, not just effort
We take Pride in all that we do and together we Enjoy the journey
